Return Policy

We want you to love your purchase! If for any reason you're not completely satisfied, we accept returns on new, unused, and unworn items within 14 days of purchase.

In-Store Returns:

• Items must be returned in original condition with tags attached.

• Sale items and holiday items are final sale and not eligible for return or exchange.

• Returns must be accompanied by the original receipt.

• If the item was a gift, a store credit/gift card will be issued.

Online Returns:

• Eligible items may be returned within 14 days of the delivery date.

• All return shipping costs are the responsibility of the customer. The amount will be deducted from your refund.

• Original shipping fees are non-refundable.

• Please ensure items are in original, unused condition with tags attached.

• Sale and holiday items are final sale and cannot be returned or exchanged.

To initiate an online return, please enter your request through your account or contact us at hello@shoplulie.com.